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Privacy policy

This Privacy Policy describes how hazkit.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Privacy Policy

What data do we collect?

Through normal operations, Hazkit may collect and process the following types of data from you:

  • Information acquired/provided through our Website i.e.. “Contact Us Form” to request a call back or quotation. We will also ask you for contact information if you enter a competition or promotion, when you respond to a survey and/or when you report a problem.
  • If you contact us, we will keep a record of that correspondence. If you send us personal information which identifies you via email, we may keep your email and email address.
  • We may ask you to complete a data capture form such as a Credit Application Form or Service Provider questionnaire.
  • Any information we require to process orders as our Customer, for example, name, address, contact telephone number and/or email address.
  • Details of transactions you carry out through the Websites, over the phone, in person and the fulfilment of online orders placed.
  • Details of your access to our online resources or other materials, such as email campaigns.
  • Providing CVs or other information about yourself for specific purposes.

We also review information of visits to our Website including, but not limited to, traffic data, location data, other communication data, and the resources that you access however this is statistical data about our browsing actions and patterns and will not identify any individual.

How do we use your data?

Your data will only be used for the purposes indicated when you submit the data or as detailed under this privacy policy.

We use personal information held about you in the following ways:

  • to update and enhance our records
  • to compile information relating to your use of our products and services and make recommendations about goods and services and other areas that may interest you
  • to carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services that you request from us
  • to provide you with information about our goods and services which may interest you.

If you are an existing customer, we will only contact you by electronic means (e-mail) or post with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means or by post only if you have consented to this.

  • to invite you to participate in events or advise of events we are displaying at
  • we may analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information, for example, filtering by industry type.

You can opt-in/out of such notifications by following the instructions on the relevant areas of our emails or at any time.

How do we disclose your data?

All members of Hazkit can access Customer data records but understand the requirements to meet GDPR standards on confidentiality and data processing.

We will not transfer any of your data to any third parties without your recorded permission, except for if the following applies.

We will disclose your personal information to third parties without obtaining additional consent if:

  • our business partners, suppliers and/or subcontractors require the information for the performance of any contract we enter into with you
  • we outsource any of our business functions under which we collect or store your data, in which case we will ensure that any such service provider adheres to at least the same obligations of security with regard to your data as undertaken by us
  • where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions or other agreements; or to protect our rights, property, or safety of our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will never sell your data to third parties.

Where do we store your data?

The data that we collect from you may be transferred to, and stored at, a destination within the European Economic Area (‘EEA’). It may be processed by staff who work for us or one of our sub-processors. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of agreed support services.

We utilise these support services in order to provide you with an efficient and high-quality service, the level of access and role of each service provider is detailed below, defined as subprocessors. We ensure that each sub-processor used have their own policies and procedures in place to comply with EU GDPR. Copies of their Privacy Policies can be found on their
website(s) or we can send you copies if requested.

Sub-Processors:

XERO Invoicing program

XERO staff can potentially access personal data held on within our Account database. The database contains contact information and account details for all customers to allow for quoting and invoicing. Customers that have placed orders and/or Suppliers that Hazkit have purchased from. There is no requirement or authorisation for anybody within XERO to view, use or process this data.

Shopify Contact Platform

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you. You information may be used for Marketing and Quote to Order as part of sales Process. Contains contact
information for the purpose of Marketing, Quotes/enquiries and Orders. There is no requirement or authorisation for Shopify to use or process this data.

By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All sensitive data is secured and protected by way of encryption or equivalent measures to prevent theft or loss as far as is reasonably practicable.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes at any time. We will usually inform you (before collecting your data) if we wish to use your data for such purposes and request your consent to these activities. If you wish to change your mailing preferences or opt-out of specific marketing communications sent from Hazkit, you may notify us at contact@hazkit.co.uk

It may take up to 48 hours for the changes to come into effect.

You may also unsubscribe at any time following the link found at the bottom of all marketing sent via electronic mail.

The Website and our electronic mails may, from time to time, contain links to and from the websites of partners and affiliates.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please review these policies before you submit any personal data to these websites.

If you believe that we have not complied with this policy or have acted otherwise than in accordance with GDPR, you should notify the Data Controller(s). You can also make a referral to or lodge a complaint with the Information Commissioner’s Office (ICO), although the ICO recommends that steps are taken to resolve the matter with us wherever possible before involving them.

Access to Information

The Act gives you the right to access information held about you and your right of access can be exercised in accordance with this. Any access request may be subject to a fee (as amended from time to time) to meet our costs in providing you with details of the information we hold about you dependant on the scale and type of information requested. If you would like to request a copy of your personal data under the Act or have any other related queries, please email contact@hazkit.co.uk

Accuracy

We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by emailing us at contact@hazkit.co.uk

Please note that it can take up to 7 days for the changes to come into effect.

Messaging Terms & Conditions

SMS General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Hazkit Store Team. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Hazkit Store Team. Hazkit Store Team reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Hazkit Store Team also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Hazkit Store Team again, just sign up as you did the first time and Hazkit Store Team will start sending messages to you again.

Info

For support regarding our services, email us at email@hazkit.store or, if supported, text "HELP" to 01621 502998 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Hazkit Store Team, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at email@hazkit.store. The duty to inform us based on the above events is a condition of using this service to receive messages.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.

Questions/Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to our data controllers Viki Hayman at contact@hazkit.co.uk